Data protection

Introduction

This Privacy Policy describes the Company’s practices with respect to information collected from users who submit a contact form on the Website or otherwise provide us with personal information.

Basis for data collection

The processing of your personal data (i.e. any data that allows you to be identified by reasonable means; "personal data") is necessary to fulfil our contractual obligations to you, to provide you with our services, to protect our legitimate interests and to comply with legal and financial regulatory obligations to which we are subject.

By using this website, you consent to the collection, storage, use, disclosure and other handling of your personal information as described in this Privacy Policy.

Please read the privacy policy carefully before making any decisions.

What data is collected?

We collect two types of data and information from users.

The first category includes non-identifying and non-identifiable user data provided or collected through use of the Website (“Non-Personal Data”). We do not know the identity of the user from whom Non-Personal Data was collected. The Non-Personal Data that may be collected includes aggregated usage data and technical data transmitted by your device, including certain information regarding software and hardware (e.g. browser and operating system used on the device, language preference, access time, etc.). We use this data to improve the functionality of our Website. We may also collect data about your activity on the Website (e.g. pages viewed, browsing behavior, clicks, actions, etc.).

The second category includes personal data, which is data that identifies an individual or can be identified through reasonable measures. Such data includes:

• Device Data: We collect personal data from your device. Such data includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other data resulting from your activity on the website.
• Registration Data: When you register on our website, you will be asked to provide certain information, such as: first and last name, email address or mailing address or other information.

How do we receive information about you?

We obtain your personal data from various sources:

• You provide us with such data voluntarily, for example when registering on our website.
• We receive such data when you use our website or access it in connection with one of our services.
• We receive such data from other providers, services and from public registers (for example from data traffic analysis providers).

What data is collected?

We do not share user information with third parties except as described in this Privacy Policy.

We use data for the following purposes:

• To communicate with you (sending notices regarding our services, providing technical information and, if necessary, handling customer service requests)
• To inform you about new updates and services
• To display advertisements when you use our website (see “Advertising” for more information)
• To market our websites and products (see “Marketing” for more information)
• For statistical and analytical purposes to improve the website
• In addition to the various uses listed above, we may also share personal information with our subsidiaries, affiliates and subcontractors.

In addition to the purposes listed in this Privacy Policy, we may transfer Personal Information to our trusted third party service providers located in different jurisdictions around the world for the following reasons:

• Hosting and operating our website
• Providing our services, including the personalized display of our website
• Storing and processing such data on our behalf
• Placing ads and the ability to assess the success of our advertising campaigns, retargeting users
• Providing marketing offers and promotional materials related to our website and services
• Conducting studies, technical diagnostics or analyses

We may also disclose information when we have a good faith belief that doing so is helpful or appropriate to: (i) comply with applicable laws, regulations, legal processes or governmental requests; (ii) enforce our policies (including our Agreement) and investigate potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud, or security issues; (iv) establish or enforce our own legal claims or defend against the claims of others; (v) protect our rights, property, or safety, the safety of our users, your safety, or the safety of third parties; or (vi) cooperate with law enforcement authorities and/or protect intellectual property or other legal claims.

User rights

You have the following rights:

1. Request confirmation as to whether and to what extent your personal data is used and processed, as well as access to the personal data stored about you and additional information
2. Request a copy of the personal data you have voluntarily provided to us in a structured, common and machine-readable format
3. Request rectification of the personal data we hold about you
4. Request the erasure of your personal data
5. Object to our processing of your personal data
6. Request the restriction of our processing of your personal data
7. File a complaint with a supervisory authority

Please note, however, that these rights are not absolute but are subject to our own legitimate interests and regulatory requirements.

If you wish to exercise any of the rights listed here or would like further information, please contact our data protection officer at:

welcome@kognitum.de

Storage

We retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods depend on the type of information collected and the purpose for which the information was collected, taking into account the specific circumstances of the case and the need to delete outdated, unused information as soon as possible. We retain customer personal information records, account setup documents, communications, and other information in accordance with applicable laws and regulations.

We may correct, complete or remove incomplete or inaccurate information at any time and at our sole discretion.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our website or access our services.

A "cookie" is a small file that a website assigns to your device when you visit it. Cookies are very useful and can be used for a variety of purposes. These include making page navigation easier, enabling certain features to be activated automatically, saving your preferences, and making interaction between you and our services quick and easy. Cookies are also used to show you relevant advertisements that are of interest to you and to compile statistics about your use of our services.

The following types of cookies are used on the website:

a. "Session cookies" are used only temporarily during a browser session to enable normal system usage. These cookies are deleted from your device once the browser is closed.

b. "Persistent cookies" are only read by the website, stored on your computer for a set period of time and not deleted when the browser is closed. Such cookies are used so that we can recognize you on a repeat visit. This allows us to save your settings for the next time you log in, for example.

c. “Third-party cookies” are placed by other online services that execute content on the page displayed, for example by external analytics companies that monitor and analyze access to our website.

Cookies do not contain any data that can be used to identify you. Personal information that we store about you may be linked by us to the information stored in and accessed by cookies. Information on how to remove these cookies is available in your device settings instructions. Please note that by disabling cookies, some features of our website may not work properly and your online experience may be limited.

We also use the Google Analytics tool to collect data about your use of the website. For example, Google Analytics collects information such as how often the website is visited, which pages are viewed during a visit, etc. We only use Google Analytics data to improve our website and services. Google Analytics collects the IP address assigned to you on the day you visit the website, and not your name or other identifiable information. We do not combine the Google Analytics data collected with any personally identifiable information. Google's ability to use and share data collected by Google Analytics about your visits to this website is subject to the Google Analytics Terms of Use and the Google Privacy Policy.

Collection of data by third parties

This policy only addresses the use and disclosure of information we collect from you. When you post information on other websites or disclose information to third parties on the Internet, different terms may apply, so please always read the terms and conditions and privacy policies carefully when you disclose information.

This Privacy Policy does not apply to the business practices of companies that we do not own or control, or to persons other than our officers and employees, including third parties to whom we disclose such information as described in this Privacy Policy.

How do we protect your data?

We take great care in implementing security measures on the website and protecting your data. We use industry standard procedures and policies to ensure the security of the data we collect and store and to prevent unauthorized use of such data. We also require third parties to adhere to similar security requirements as set out in this Privacy Policy. Although we take reasonable steps to protect data, we cannot be held responsible for the actions of those who gain unauthorized access to or misuse our website, and we make no warranty, express or implied, that we can prevent such access.

Transfer of data outside the EU

Please note that some recipients may not be based in the European Economic Area. If this is the case, we will only transfer your data to countries approved by the European Commission with an adequate level of data protection or ensure an adequate level of data protection through a legal agreement.

Advertising

When you access our website, we may display ads using third-party ad technology. This technology uses your usage data from the Services to deliver ads (for example, by placing third-party cookies on your web browser).

You may opt out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For information about the practices of NAI and DAA members, your choices regarding use of such data by these companies, and how to opt out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

Marketing

We may use your personal information, such as your name, email address, telephone number, etc. ourselves or pass it on to a third party subcontractor to provide you with promotional materials regarding our services that may be of interest to you.

We respect your right to privacy, so you will always be given the opportunity to unsubscribe from future marketing communications. If you unsubscribe, your email address or phone number will be removed from our marketing mailing lists.

Please note that even if you unsubscribe from receiving our marketing emails, we may still send you emails with important information that do not include an unsubscribe option. This includes maintenance messages or administrative notices.

Corporate transaction

We may transfer information in the event of a corporate transaction (e.g., sale of a substantial portion of the business, merger, consolidation, or asset sale). If any of the above occurs, the acquiring entity or company will assume the rights and obligations set forth in this Privacy Policy.

Minors

Protecting children's data is particularly important online. The website is not designed for children and is not aimed at them. Minors may only use our services with the prior consent or authorization of a parent or guardian. We do not knowingly collect personal data from minors. If a parent or guardian becomes aware that his or her child has provided us with personal data without their consent, he or she can contact us at welcome@kognitum.de.

Updates or changes to this privacy policy

We reserve the right to change or review this Privacy Policy from time to time. You will find the date of the current version under "Last Modified". Your continued use of the Platform following the posting of such changes on our website will constitute your acceptance of such changes to the Privacy Policy and will be deemed your agreement to be bound by the modified terms.

How to reach us

If you have general questions about the website, the data we collect about you, or the use of this data, please contact us at welcome@kognitum.de.

Last modified on March 25, 2024